Sunday, 22 January 2023

Amazon’s AI (Artificial Idiot)

Our shower switch broke.  So I ordered another on Amazon Prime for next day delivery.  I got an email saying it had ben dispatched.


It didn't arrive, nor the next day, not the next day.  So I tried to contact Amazon.


So the artificial idiot says it wasn't dispatched, yet the carrier picked up the package???  I can't get a refund as it is still expected to arrive.  So I checked the article on the site.



Hmm, not available.  I waited another day but just kept getting the same message from the idiot.  So I then asked for a refund, and it was generously agreed by Amazon


So I have returned an item which I have never seen!  

I'm now off to Screwfix for a shower switch.

 

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